Thermo Scientific™ GMP Startup, Calibration, IQOQ + PT (1 Temp Map) and Preventive Maintenance for Incubator (New Product)

GMP Service Plan - New Product (NP) (Part of the Regulatory Assurance Plans)

Overview

• Tailored for Incubators at the new equipment stage.
• Delivers comprehensive startup, qualification, and preventive maintenance support for GMP compliance.

Included Services

• Start-up: Helps ensure that your new equipment is installed, connected, and fully operational.
• Calibration: Periodic verification confirms that equipment and monitoring sensors produce accurate results within specified limits. This service maintains compliance with ISO 9001 standards.
• Installation qualification (IQ): Verification that the equipment installation site and environment meet manufacturer specifications and user requirements. Ensures equipment, manuals, supplies, and accessories arrive undamaged and are properly assembled and installed. Configuration details are recorded.
• Operational qualification (OQ): Verification that the equipment operates as intended according to manufacturer specifications. Confirms proper function through tests such as door ajar, power failure, and temperature alerts.
• Performance testing (PT): Custom test to ensure the equipment meets user specifications such as 1 temperature mapping.
• Preventive maintenance: Routine inspections using standard procedures to sustain equipment performance. Includes inspection, cleanup, worn part replacement, performance testing, and tuning.

Additional Benefits

• Priority enhanced support commitment (Next business day) in select locations
• All-inclusive repair warranty and coverage, including spare parts.
• Dedicated account coordinator for personalized support.
• 1 hr. consultation for compliance and service support guidance.
• Unlimited E-learning access.
• 50% discount on remote monitoring solutions and optional add-ons (temp map/requalification)

Customer Outcomes

• Reliable performance and minimized downtime